By Sarah Kim | Co-Authors: Candler Rich, Liam Mickelsen The Insurance Industry Relies Heavily on Independent Agents, but Their Technology Needs an Upgrade Amid constantly evolving insurance markets, independent agents are fighting an uphill battle to stay ahead and thrive in the face of constant change, from fluctuating carrier appetite to evolving regulatory demands. Despite [...]
By Eric Byunn | Co-Authors: Devi Malhotra, Marshall Cao Auto warranty claims is the largest $25bn market you’ve never heard of The auto repair business is an important, sizable revenue opportunity for the dealership. When a vehicle is brought to a dealership, typically 20% of repairs are under warranty. The average dealership in the US [...]
By Matt Alfieri | Co-Authors: Jay Lee, Chris Chen The ability to understand risk is the lifeblood of insurance. As they say, “there’s no bad risk, just bad prices.” Whether or not this statement rings true, to maintain healthy loss ratios and grow a book of business profitably, an insurer must be effective at underwriting [...]
By Sarah Kim | Co-Authors: Candler Rich, Allie Saviola The $4.5 trillion(1) U.S. healthcare system accounts for a staggering 17% of the country’s GDP(2). Yet despite this enormous expenditure, the healthcare billing landscape is an unhealthy mess, plagued by poor translation between medical record documentation, coding, and subsequent insurance billing. The prescription to remedy this [...]
By Eric Byunn | Co-Authors: Jake Madnick, Jay Lee Microsoft’s Active Directory is the Backbone of IT Infrastructure Identity is a large and growing vector for cybersecurity attacks, and Active Directory (AD) continues to be the primary identity database of record for enterprises. Ninety percent of Global Fortune 1000 companies run on AD1 and with [...]
By Ben Cukier | Co-Author: Marshal Cao Why We Feel Now Is the Time for OTC Trading to Embrace the Digital Age Over-The-Counter (OTC) instruments represent a vast and diverse trading universe — OTC derivatives alone have $715 trillion outstanding1 and additionally fixed income trades $1.3 trillion daily2. But across this product universe, liquidity and [...]
By Jay Lee | Co-Author: Riddhi Panchal Economists and social scientists have been clamoring for years about the demographic tidal wave set to occur as the largest and wealthiest generation in US history (Baby Boomers) begin to age out of the population. One by-product of this inevitable trend is the transfer of an enormous amount [...]
There’s a lot of talk about Payment Orchestration. It seems to have found its place at the buzzword bingo table alongside Generative AI, Cloud Computing, and Open Source technologies. Some of that hype is well-deserved. Through our investments in merchant-enabling technology companies (e.g., @One, Inc., @Teikametrics, @Plooto), and our continued exploration of the space it […]
Software is eating the world, but cash remains king. While software continues to help solve complex business problems by automating tasks and delivering business insights – no resource is more valuable to a business, especially a small to medium-sized business (SMB), than cash. Despite progress made by financial institutions to provide Uber-like experiences for consumers, […]
Due diligence is a powerful tool both for investors and, if used effectively, for the (prospective) portfolio company. Prominent collapses of tech companies such as FTX, Theranos, Celsius, and BlockFi have prompted observers in many circles, including the Financial Times, to ask “Doesn’t Anyone Do Due Diligence Anymore?”. The thoroughness of diligence has observably declined […]
